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Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of services provided by La Casita NY (“Company,” “we,” “our,” or “us”). By booking services, submitting payment, or using this website, you (“Client,” “you,” or “your”) agree to be bound by these Terms.

These Terms are governed by the laws of the State of New York.

Last Updated: December 23, 2025

1. Nature of Services

1.1. The Company provides event-planning, coordination, consulting, and related professional services.

1.2. All services are delivered digitally, in person, or on the scheduled event date.

1.3. No physical products are shipped as part of any service offering.

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2. Fulfillment of Services

2.1. Fulfillment is deemed to occur when any portion of the contracted services has commenced, including but not limited to:

  • Consultations

  • Planning work

  • Vendor coordination

  • Design preparation

  • On-site event services

2.2. The Client is responsible for providing accurate event details, timely communication, and access to required information.

2.3. Delays caused by the Client do not constitute non-fulfillment.

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3. Payment Terms

3.1. All payments, deposits, retainers, and fees must be paid in accordance with the invoice or service agreement.

3.2. Failure to pay may result in suspension or cancellation of services.

3.3. The Company reserves the right to refuse service for non-payment or breach of these Terms.

 

4. No-Refund Policy

4.1. All payments made to the Company are final and non-refundable.

4.2. Due to the nature of event-planning services, which require advance scheduling, resource allocation, and time investment, no refunds, cancellations, chargebacks, or exchanges will be issued once payment has been submitted.

4.3. By completing a purchase or booking, the Client acknowledges and agrees to this No-Refund Policy in full.

4.4. Failure to attend scheduled meetings, provide required information, or utilize services does not qualify for a refund.

4.5. Under New York law, service providers may enforce a no-refund policy when it is clearly disclosed — by using this website or booking services, you acknowledge this disclosure.

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5. Cancellations & Rescheduling

5.1. Clients may request to reschedule consultations or meetings; rescheduling is subject to availability and is not guaranteed.

5.2. Cancellation of an event by the Client does not release the Client from payment obligations.

5.3. If the Company must cancel due to circumstances beyond its control (e.g., severe illness, emergencies), reasonable efforts will be made to reschedule or provide an alternative planner.

5.4. The Company is not responsible for cancellations caused by venue issues, vendor issues, weather, or other external factors.

 

6. Client Responsibilities

6.1. The Client agrees to provide accurate information, timely communication, and necessary approvals.

6.2. The Client is responsible for securing all required permits, venue approvals, and third-party vendor agreements unless otherwise stated in writing.

6.3. The Company is not liable for delays or issues caused by vendors, venues, or third parties.

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7. Limitation of Liability

7.1. To the fullest extent permitted under New York law, the Company is not liable for:

  • Indirect, incidental, or consequential damages

  • Vendor errors or failures

  • Venue issues

  • Weather-related disruptions

  • Client negligence or failure to follow instructions

7.2. The Company’s total liability shall not exceed the amount paid by the Client for services.

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8. Force Majeure

8.1. The Company is not liable for delays or failure to perform due to events beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Public health emergencies

  • Power outages

  • Transportation disruptions

  • Strikes or labor disputes 8.2. In such cases, services may be rescheduled but are not eligible for refunds.

 

9. Intellectual Property

9.1. All designs, concepts, documents, and materials created by the Company remain the property of the Company unless otherwise stated in writing.

9.2. Clients may not reproduce, distribute, or claim ownership of Company materials.

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10. Governing Law

10.1. These Terms are governed by and interpreted in accordance with the laws of the State of New York.

10.2. Any disputes shall be resolved in a court of competent jurisdiction located in New York.

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11. Client Acknowledgment

By booking services, submitting payment, or using this website, the Client confirms that they have read, understood, and agreed to these Terms & Conditions, including the Fulfillment Policy and No-Refund Policy.

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